Type in your email address then click Next.Open File and click Add (or File, Account Settings, New).Switching to Microsoft Exchange account type is simple to do: Any appointments, contacts, tasks, or notes added after it stopped syncing will be lost when you remove the account from Outlook. When EAS is shut off, Microsoft will put an email into the mailbox telling the user to remove the account and reconnect to. If an account is blocked before a user makes the switch, the account will stop syncing. (To work around the bug, users can set a pst file as default if they want to avoid selecting the correct account each time they reply.) These users will need to remove the EAS account from their profile and use auto account setup to add it back.
Some users switched back to EAS to avoid an bug where, under certain, specific conditions, all replies where sent using the account. Using the full Microsoft Exchange to connect is by far the best option, with full access to all Outlook and Exchange features available in consumer accounts. Instructions are at Add an Alias to an Account. If you are using an outside address, you'll need to add an alias to your account in order to set it up in Outlook. Smartphone apps are not affected, they will still be able to using EAS. However, due to issues that are amplified by having many people use Outlook EAS, Microsoft is shutting EAS access off for all Outlook desktop users. EAS was designed to provide a good experience using the lightweight mail clients found on smartphones and not well suited to Outlook but it was enabled for accounts to make migration to the new server easier. This protocol was blocked for Office 365 business users against Exchange Online (and in on-premise Exchange Servers) because it offered a very poor user experience. EAS accounts have stopped working as Microsoft blocked Outlook desktop as an Exchange Active Sync (EAS) client for users. It may no longer be relevant.Īnyone who is using Outlook 2013 or Outlook 2016 to connect to their account who has not removed the EAS account from their profile and added it back using auto account setup, will need to make the change ASAP.
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